QUALITY POLICY
Committed to excellence, we always strive for continuous improvement and customer satisfaction.
Quality Policy
Sports Partner, in accordance with its vision, mission, and strategic orientation, and with a view to its sustainable development, has implemented a Quality Management System in accordance with the NP EN ISO 9001 standard. In this context, Sports Partner is committed to complying with the applicable requirements and to the continuous improvement of its Quality Management System in line with its strategic objectives. To this end, it has defined the following principles as its guiding principles:
Shareholders: Manage Sports Partner responsibly and effectively, focusing on the real interests and needs of the company, generating increased value for the various stakeholders.
Employees – Develop the potential of employees, encouraging their participation and motivation to perform their duties. Their creativity and ability to learn ensure the process of continuous improvement, through the effective sharing of knowledge based on best practices, in a true team spirit.
Customers – Work on your products and services taking into account the real needs of Athletes and the Sports Market. Customer satisfaction with our products and services is the measure of the company’s success.
Partners – Establish lasting relationships and work together in each Partner’s international market, in a true win-win partnership, seeking relationships of trust and proximity.
Suppliers – Establish partnership relationships by working with integrity and rigor, demanding quality in accordance with their strategic orientation.
Processes – Carry out the company’s activities with processes that create added value in accordance with the applicable requirements.
Improvement – Improve performance by making the athlete the focus of Sports Partner’s activities, always seeking solutions that promote the safety and performance of users of the company’s products.
03.06.2019
Rui Vicente